8:00
North Tower, 107th Floor, Windows on the World, 2 hours 28 minutes to collapse
"Good morning, Ms. Thompson."
Doris Eng's greeting was particularly sunny, like the day, as Liz Thompson arrived for breakfast atop the tallest building in the city, Ms. Thompson remembers thinking. Perhaps Ms. Eng had matched her mood to the glorious weather, the rich blue September sky that filled every window. Or perhaps it was the company.
Familiar faces occupied many of the tables in Wild Blue, the intimate aerie to Windows that Ms. Eng helped manage, according to two people who ate there that morning. As much as any one place, that single room captured the sweep of humanity who worked and played at the trade center.
Ms. Thompson, executive director of the Lower Manhattan Cultural Council, was eating with Geoffrey Wharton, an executive with Silverstein Properties, which had just leased the towers. At the next table sat Michael Nestor, the deputy inspector general of the Port Authority of New York and New Jersey, and one of his investigators, Richard Tierney.
At a third table were six stockbrokers, several of whom came every Tuesday. Ms. Eng had a treat for one of them, Emeric Harvey. The night before, one of the restaurant's managers, Jules Roinnel, gave Ms. Eng two impossibly-hard-to-get tickets to "The Producers." Mr. Roinnel says he asked Ms. Eng to give them to Mr. Harvey.
Sitting by himself at a window table overlooking the Statue of Liberty was a relative newcomer, Neil D. Levin, the executive director of the Port Authority. He had never joined them for breakfast before. But his secretary requested a table days earlier and now he sat waiting for a banker friend, said Mr. Levin's wife, Christy Ferer.
Every other minute or so, a waiter, Jan Maciejewski, swept through the room, refilling coffee cups and taking orders, Mr. Nestor recalls. Mr. Maciejewski was one of several restaurant workers on the 107th floor. Most of the 72 Windows employees were on the 106th floor, where Risk Waters Group was holding a conference on information technology.
Already 87 people had arrived, including top executives from Merrill Lynch and UBS Warburg, according to the conference sponsors. Many were enjoying coffee and sliced smoked salmon in the restaurant's ballroom. Some exhibitors were already tending to their booths, set up in the Horizon Suite just across the hallway.
A picture taken that morning showed two exhibitors, Peter Alderman and William Kelly, salesmen for Bloomberg L.P., chatting with a colleague beside a table filled with a multi-screened computer display. Stuart Lee and Garth Feeney, two vice presidents of Data Synapse, ran displays of their company's software.
Down in the lobby, 107 floors below, an assistant to Mr. Levin waited for his breakfast guest. But when the guest arrived, he and Mr. Levin's aide luckily boarded the wrong elevator, Ms. Ferer would learn, and so they had to return to the lobby to wait for another one.
Upstairs, Mr. Levin read his newspaper, Mr. Nestor recalled. He and Mr. Tierney were a little curious to see whom Mr. Levin, their boss, was meeting for breakfast. But Mr. Nestor had a meeting downstairs, so they headed for the elevators, stopping at Mr. Levin's table to say goodbye. Behind them came Ms. Thompson and Mr. Wharton. Mr. Nestor held the elevator, so they hopped in quickly, Ms. Thompson recalled.
Then the doors closed and the last people ever to leave Windows on the World began their descent. It was 8:44 a.m.
8:46
North Tower, 91st Floor, American Bureau of Shipping, 1 hour 42 minutes to collapse
The impact came at 8:46:26 a.m. American Airlines Flight 11, a Boeing 767 measuring 156 feet from wingtip to wingtip and carrying 10,000 gallons of fuel, was moving at 470 miles an hour, federal investigators estimated. At that speed, it covered the final two blocks to the north tower in 1.2 seconds.
The plane ripped a path across floors 94 to 98, directly into the office of Marsh & McLennan Companies, shredding steel columns, wallboard, filing cabinets and computer-laden desks. Its fuel ignited and incinerated everything in its way. The plane's landing gear hurtled through the south side of the building, winding up on Rector Street, five blocks away.
Just three floors below the impact zone, not a thing budged in Steve McIntyre's office. Not the slate paperweight shaped like a sailing ship. Not the family snapshots propped up on a bookcase. Mr. McIntyre found himself in front of a computer that was still on.
Then came the whiplash.
A powerful shock wave quickly radiated up and down from the impact zone. The wave bounced from the top to the bottom of the tower, three or four seconds one way and then back, rocking the building like a huge boat in a storm.
"We got to get the hell out of here," yelled Greg Shark, an American Bureau of Shipping engineer and architect, who was bracing himself in the swaying while he stood outside Mr. McIntyre's office.
Somehow, they were alive. Only later would the two men realize the slender margin of their escape. In their accounts of hunting for a way out, they provide a survey of a border territory, an impregnable zone through which the people imprisoned above would never pass.
Mr. McIntyre, Mr. Shark and nine other employees, all uninjured, hustled out of the A.B.S. reception area in the northwest corner and turned left toward the elevators and stairways in the tower's core.
Mr. McIntyre recalls peering into a dim, shattered stairwell, billowing with smoke. He heard nothing but water cascading down the stairs, as if he had encountered a babbling brook on a mountain hike. The water almost certainly came from severed sprinkler pipes. Seeing and hearing no one else in the stinking gloom, he looked up.
The stairwell was blocked from above — not by fire or structural steel, but by huge pieces of the light gypsum drywall, often called Sheetrock, that had enclosed the stairwell to protect it. In huge hunks, the Sheetrock formed a great plug in the stairwell, sealing the passage from 92, the floor above. Going down the stairs, it made a slightly less formidable obstruction.
"This is no good," Mr. McIntyre would remember saying.
Mr. McIntyre could hardly have known it, but he stood at a critical boundary. Above him, across 19 floors, were 1,344 people, many of them alive, stunned, unhurt, calling for help. Not one would survive.
Below, across 90 floors, thousands of others were also alive, stunned, unhurt, calling for help. Nearly all of them lived.
Bad as this staircase was, the two other emergency exits were worse, Mr. McIntyre later said. So he went back to that first staircase, northwest of the building's center. He stepped inside and immediately slipped down two flights of grimy gypsum. Unhurt, he stood and noticed lights below. He remembers calling: "This way!" His A.B.S. colleagues joined the exodus from 91.
One floor above them, on the 92nd floor, employees of Carr Futures were doing exactly what the A.B.S. people had done: hunting for a way out.
They did not realize they were on the wrong side of the rubble.
On the 92nd floor, Damian Meehan scrambled to a phone at Carr Futures and dialed his brother Eugene, a firefighter in the Bronx. "It's really bad here — the elevators are gone," Mr. Meehan told him.
"Get to the front door, see if there's smoke there," Eugene Meehan recalled urging him. He heard his brother put the phone down, then followed the sounds drifting into his ear. Yelling. Commotion, but not panic.
A few minutes later, Damian Meehan returned and reported that the front entrance was filled with smoke.
"Get to the stairs," Eugene remembered advising him. "See where the smoke is coming from. Go the other way."
Then he heard Damian for the last time.
"He said, `We've got to go.' Or he said, `We're going,' " Eugene Meehan said. "I've been racking my brains to remember.
"I know he said, `We.' "
North Tower, 107th Floor, Windows on the World, 2 hours 28 minutes to collapse
"Good morning, Ms. Thompson."
Doris Eng's greeting was particularly sunny, like the day, as Liz Thompson arrived for breakfast atop the tallest building in the city, Ms. Thompson remembers thinking. Perhaps Ms. Eng had matched her mood to the glorious weather, the rich blue September sky that filled every window. Or perhaps it was the company.
Familiar faces occupied many of the tables in Wild Blue, the intimate aerie to Windows that Ms. Eng helped manage, according to two people who ate there that morning. As much as any one place, that single room captured the sweep of humanity who worked and played at the trade center.
Ms. Thompson, executive director of the Lower Manhattan Cultural Council, was eating with Geoffrey Wharton, an executive with Silverstein Properties, which had just leased the towers. At the next table sat Michael Nestor, the deputy inspector general of the Port Authority of New York and New Jersey, and one of his investigators, Richard Tierney.
At a third table were six stockbrokers, several of whom came every Tuesday. Ms. Eng had a treat for one of them, Emeric Harvey. The night before, one of the restaurant's managers, Jules Roinnel, gave Ms. Eng two impossibly-hard-to-get tickets to "The Producers." Mr. Roinnel says he asked Ms. Eng to give them to Mr. Harvey.
Sitting by himself at a window table overlooking the Statue of Liberty was a relative newcomer, Neil D. Levin, the executive director of the Port Authority. He had never joined them for breakfast before. But his secretary requested a table days earlier and now he sat waiting for a banker friend, said Mr. Levin's wife, Christy Ferer.
Every other minute or so, a waiter, Jan Maciejewski, swept through the room, refilling coffee cups and taking orders, Mr. Nestor recalls. Mr. Maciejewski was one of several restaurant workers on the 107th floor. Most of the 72 Windows employees were on the 106th floor, where Risk Waters Group was holding a conference on information technology.
Already 87 people had arrived, including top executives from Merrill Lynch and UBS Warburg, according to the conference sponsors. Many were enjoying coffee and sliced smoked salmon in the restaurant's ballroom. Some exhibitors were already tending to their booths, set up in the Horizon Suite just across the hallway.
A picture taken that morning showed two exhibitors, Peter Alderman and William Kelly, salesmen for Bloomberg L.P., chatting with a colleague beside a table filled with a multi-screened computer display. Stuart Lee and Garth Feeney, two vice presidents of Data Synapse, ran displays of their company's software.
Down in the lobby, 107 floors below, an assistant to Mr. Levin waited for his breakfast guest. But when the guest arrived, he and Mr. Levin's aide luckily boarded the wrong elevator, Ms. Ferer would learn, and so they had to return to the lobby to wait for another one.
Upstairs, Mr. Levin read his newspaper, Mr. Nestor recalled. He and Mr. Tierney were a little curious to see whom Mr. Levin, their boss, was meeting for breakfast. But Mr. Nestor had a meeting downstairs, so they headed for the elevators, stopping at Mr. Levin's table to say goodbye. Behind them came Ms. Thompson and Mr. Wharton. Mr. Nestor held the elevator, so they hopped in quickly, Ms. Thompson recalled.
Then the doors closed and the last people ever to leave Windows on the World began their descent. It was 8:44 a.m.
8:46
North Tower, 91st Floor, American Bureau of Shipping, 1 hour 42 minutes to collapse
The impact came at 8:46:26 a.m. American Airlines Flight 11, a Boeing 767 measuring 156 feet from wingtip to wingtip and carrying 10,000 gallons of fuel, was moving at 470 miles an hour, federal investigators estimated. At that speed, it covered the final two blocks to the north tower in 1.2 seconds.
The plane ripped a path across floors 94 to 98, directly into the office of Marsh & McLennan Companies, shredding steel columns, wallboard, filing cabinets and computer-laden desks. Its fuel ignited and incinerated everything in its way. The plane's landing gear hurtled through the south side of the building, winding up on Rector Street, five blocks away.
Just three floors below the impact zone, not a thing budged in Steve McIntyre's office. Not the slate paperweight shaped like a sailing ship. Not the family snapshots propped up on a bookcase. Mr. McIntyre found himself in front of a computer that was still on.
Then came the whiplash.
A powerful shock wave quickly radiated up and down from the impact zone. The wave bounced from the top to the bottom of the tower, three or four seconds one way and then back, rocking the building like a huge boat in a storm.
"We got to get the hell out of here," yelled Greg Shark, an American Bureau of Shipping engineer and architect, who was bracing himself in the swaying while he stood outside Mr. McIntyre's office.
Somehow, they were alive. Only later would the two men realize the slender margin of their escape. In their accounts of hunting for a way out, they provide a survey of a border territory, an impregnable zone through which the people imprisoned above would never pass.
Mr. McIntyre, Mr. Shark and nine other employees, all uninjured, hustled out of the A.B.S. reception area in the northwest corner and turned left toward the elevators and stairways in the tower's core.
Mr. McIntyre recalls peering into a dim, shattered stairwell, billowing with smoke. He heard nothing but water cascading down the stairs, as if he had encountered a babbling brook on a mountain hike. The water almost certainly came from severed sprinkler pipes. Seeing and hearing no one else in the stinking gloom, he looked up.
The stairwell was blocked from above — not by fire or structural steel, but by huge pieces of the light gypsum drywall, often called Sheetrock, that had enclosed the stairwell to protect it. In huge hunks, the Sheetrock formed a great plug in the stairwell, sealing the passage from 92, the floor above. Going down the stairs, it made a slightly less formidable obstruction.
"This is no good," Mr. McIntyre would remember saying.
Mr. McIntyre could hardly have known it, but he stood at a critical boundary. Above him, across 19 floors, were 1,344 people, many of them alive, stunned, unhurt, calling for help. Not one would survive.
Below, across 90 floors, thousands of others were also alive, stunned, unhurt, calling for help. Nearly all of them lived.
Bad as this staircase was, the two other emergency exits were worse, Mr. McIntyre later said. So he went back to that first staircase, northwest of the building's center. He stepped inside and immediately slipped down two flights of grimy gypsum. Unhurt, he stood and noticed lights below. He remembers calling: "This way!" His A.B.S. colleagues joined the exodus from 91.
One floor above them, on the 92nd floor, employees of Carr Futures were doing exactly what the A.B.S. people had done: hunting for a way out.
They did not realize they were on the wrong side of the rubble.
On the 92nd floor, Damian Meehan scrambled to a phone at Carr Futures and dialed his brother Eugene, a firefighter in the Bronx. "It's really bad here — the elevators are gone," Mr. Meehan told him.
"Get to the front door, see if there's smoke there," Eugene Meehan recalled urging him. He heard his brother put the phone down, then followed the sounds drifting into his ear. Yelling. Commotion, but not panic.
A few minutes later, Damian Meehan returned and reported that the front entrance was filled with smoke.
"Get to the stairs," Eugene remembered advising him. "See where the smoke is coming from. Go the other way."
Then he heard Damian for the last time.
"He said, `We've got to go.' Or he said, `We're going,' " Eugene Meehan said. "I've been racking my brains to remember.
"I know he said, `We.' "